PhilosCRM is designed with secure-by-default principles, minimizing attack surface and enforcing strong access rules.

• Role-based permissions and granular access control

• Separate roles for owners, managers and staff

• Protection against common web threats (brute-force, injection, CSRF best-practices)

• Regular updates and hardened defaults

Behind the application, PhilosCRM runs on secure, monitored servers with modern hosting practices.

• Hardened server configuration and firewall rules

• Isolated environments per customer or deployment

• Monitoring for uptime and key service health indicators

• Option to host on your own infrastructure (where applicable)

Know who has access to what, and what actions were performed.

• User- and team-based permissions

• Per-module and per-field visibility options

• Activity logs for key actions (create, update, delete)

• Option to restrict access by IP or device policies

Guest data is a core asset — PhilosCRM treats it with appropriate privacy and protection measures.

• Encrypted connections over HTTPS/TLS

• Segregated application and database layers

• Configurable data retention policies

• Tools to support GDPR-style requests (export/delete on demand)

Unexpected events shouldn’t break your operations. PhilosCRM includes policies for backups and recovery.

• Regular automated database backups

• Configurable backup retention windows

• Recovery procedures for accidental deletions or incidents

• Optional off-site backup storage depending on deployment

While every deployment and country has its own legal framework, PhilosCRM is designed with modern compliance expectations in mind.

• Supportive of GDPR-style data subject rights

• Clear data ownership: your data remains your property

• Documentation and guidance for hotels on handling guest data

• Flexible deployment options to align with internal policies