The AI Guest CRM for Boutique Hotels & Luxury Villas


PhilosCRM centralizes all guest information, eliminating data gaps and providing teams dependable visibility for personalization, faster decision-making, and smoother daily operations everywhere.
PhilosCRM automates follow-ups with timely, personalized messages that nurture guests, eliminate manual work, increase conversions, and ensure no opportunity is missed today.
PhilosCRM creates one unified profile combining guest data, preferences, and history to improve service consistency, strengthen relationships, and align teams effortlessly everywhere.
PhilosCRM provides actionable analytics showing trends, performance, and guest behavior, empowering hotels to optimize operations, improve decisions, uncover opportunities, and grow revenue.
PhilosCRM automates pre-arrival and in-stay journeys, sending timely messages and tailored experiences that boost satisfaction, reduce workload, enhance engagement, and support performance.
One platform that connects bookings, guests and communications seamlessly.

Instant visibility and effortless control over every reservation flow
Availability engine
Conflict detection
PMS-ready
Drag & drop
Room types
OTA imports

A complete guest profile that elevates service, loyalty and revenue
Unified guest profiles
Preferences
Booking history
Segmentation
Tags
Loyalty data
Upsell opportunities

Bring every phone call into PHILOS CRM - automatically
Smart caller ID
Automatic lead creation
Call pop-ups & timelines
AI receptionist (optional)
24/7 call handling (optional)
Multi-language
Instant CRM logging
Although PhilosCRM is built for boutique hotels and villas, our CRM engine extends naturally into additional verticals closely connected to hospitality and property management
Manage clients, property portfolios, viewings and deal pipelines.
Organize itineraries, bookings and multi-step customer journeys.
Manage clients, projects, proposals and on-site workflows with clarity.
AI-powered workflows automate repetitive tasks, unify guest data, and optimize daily decisions—delivering enterprise-level capabilities without the complexity or IT requirements.